FREEE TRIAL SUBSCRIPTION

When I purchased my new Iphone14, I received a message on my i-phone that said I got a "free" 3 month subscription to Apple TV. I signed up, however, when I looked at my bank statement it said they charged me.

Why am I being charged or a Free subscription? How do I get a refund?

Please, someone answer this question.

iPhone 14

Posted on May 13, 2024 7:24 AM

Reply
Question marked as Top-ranking reply

Posted on May 13, 2024 7:38 AM

The Free Trial is only for new customers as is detailed in the promo offer. If you have previously used a trial subscription to Apple TV+, you will not get another one and will be charged at the regular rate.


You can try to request to refund using this link:

Request a refund for apps or content that you bought from Apple - Apple Support

1 reply
Question marked as Top-ranking reply

May 13, 2024 7:38 AM in response to Jckbrat

The Free Trial is only for new customers as is detailed in the promo offer. If you have previously used a trial subscription to Apple TV+, you will not get another one and will be charged at the regular rate.


You can try to request to refund using this link:

Request a refund for apps or content that you bought from Apple - Apple Support

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FREEE TRIAL SUBSCRIPTION

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