Amazon Photos App how to get subscription canceled immediately

I had Amazon Photo App on my iPhone with a 100 gig video storage subscription. I wanted to increase my subscription to the terabyte option. iPhone won't give me the option to change the subscription to a terabyte.

I chatted with Amazon. They told me to cancel the subscription on my iPhone and then uninstall the Amazon Photos app. I did both. I was hoping to go to the Amazon Photos site and change my video storage subscription to a higher level. Instead, the system kept referring me back to Apple.

The issue is that Apple still has it showing: "Your subscription is expiring soon. Your Amazon Photos: Photo & Video subscription expires on June 5"


I do not want to wait until June 5. How do I get this to cancel immediately?

Thank you!

Windows, Windows 10

Posted on May 13, 2024 7:22 AM

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Posted on May 13, 2024 7:28 AM

Contact Apple directly and they will be able to assist in immediately cancelling the subscription. Normally when you cancel, it just prevents it from being renewed at the end of the period and you are still able to use the service until that time because you have already paid for it. You won't get refunded for only partially using the subscription, but it can be cancelled immediately.

Contact Apple for support and service - Apple Support

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Question marked as Top-ranking reply

May 13, 2024 7:28 AM in response to rfcf2

Contact Apple directly and they will be able to assist in immediately cancelling the subscription. Normally when you cancel, it just prevents it from being renewed at the end of the period and you are still able to use the service until that time because you have already paid for it. You won't get refunded for only partially using the subscription, but it can be cancelled immediately.

Contact Apple for support and service - Apple Support

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Amazon Photos App how to get subscription canceled immediately

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