Unable to verify Update to IOS 17.5

I have tried to update to IOS 17.5 but when I try to install it, it gives me this message ("Unable to verify update"), I don't know why, BTW I changed my battery before a while ago, and there is a message from the battery that tells ("unable to determine if your iPhone battery is a genuine Apple part") and there is no percentage in the battery settings it just shows me this - in the Maximum Capacity, so I dunno if the battery are affecting on the update

iPhone 12, iOS 17

Posted on May 14, 2024 10:22 AM

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Question marked as Top-ranking reply

Posted on May 15, 2024 7:07 AM

had the battery replaced by an apple certified repair shop that used a non-apple battery.


Take the phone back and have a genuine Apple battery installed.


Does the repair shop appear in the list of authorized service dealers? Find Locations


If not, they are not an authorized service shop.....and Apple may likely refuse to even look at the phone.

7 replies
Question marked as Top-ranking reply

May 15, 2024 7:07 AM in response to guylwalker

had the battery replaced by an apple certified repair shop that used a non-apple battery.


Take the phone back and have a genuine Apple battery installed.


Does the repair shop appear in the list of authorized service dealers? Find Locations


If not, they are not an authorized service shop.....and Apple may likely refuse to even look at the phone.

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Unable to verify Update to IOS 17.5

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