Unable to verify Update to IOS 17.5

I have tried to update to IOS 17.5 but when I try to install it, it gives me this message ("Unable to verify update"), I don't know why, I changed my battery before a while ago, and there is a message from the battery that tells ("unable to determine if your iPhone battery is a genuine Apple part") and there is no percentage in the battery settings it just shows me this - in the Maximum Capacity, so I dunno if the battery are affecting on the update

iPhone 11 Pro Max, iOS 17

Posted on May 19, 2024 1:47 AM

Reply
Question marked as Top-ranking reply

Posted on May 19, 2024 2:25 AM

No this is not because of the battery


Try and delete the update file and download it again:


  1. Go to Settings > General > [Device name] Storage.
  2. Find the update in the list of apps.
  3. Tap the update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest update.


If this is not working you might want to update via a pc or mac instead

See this link for a user tip that i have written for further instructions and reference about updating

Updating/upgrading your iPhone - Apple Community


1 reply
Question marked as Top-ranking reply

May 19, 2024 2:25 AM in response to Felibah

No this is not because of the battery


Try and delete the update file and download it again:


  1. Go to Settings > General > [Device name] Storage.
  2. Find the update in the list of apps.
  3. Tap the update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest update.


If this is not working you might want to update via a pc or mac instead

See this link for a user tip that i have written for further instructions and reference about updating

Updating/upgrading your iPhone - Apple Community


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to verify Update to IOS 17.5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.