Has anyone gotten the Gift card inner card GCA does not match GCA code on the outer envelope resolved when you don't have the receipt?

I bought a gift card at Walgreens. The card GCA number does match the sleeve and Walgreens creates the activation code base on the sleeve GCA number. I thought the activation receipt would be enough if I ran into any problems so I threw the original itemized receipt away. When we realized the issues I called Apple who sent me to Walgreens who sent me back to Apple. I was transferred to a supervisor who asked that I upload pic of the gift card, sleeve, and receipt. I thought the activation receipt would be good enough but it was not because a few hours later, I got an email saying my case was unresolved because they needed more info. I called back and was told they need a receipt. When I said I threw it out, they said I could get the electronic ledger from Walgreens. I had to go through Walgreens 1-800 support but they called the store and got what I needed for me.

I uploaded the ledger to Apple and a few hours later got an email saying I didn't have enough Info, again. I called back and was told the ledger didn't have the store address on it. This same supervisor said the only thing that I could provide was the itemized receipt but two other supervisors said the electronic ledger or invoice would be enough. Being that my GC is for $500, I have no choice but to keep pursuing this. So I went back to Walgreens, got the ledger printed on letterhead and uploaded it again to Apple.

And again, I was told they don't have enough information from me. I called back and they said they never received the electronic ledger (which is not true because they got the first one without letterhead) so I am once again waiting to hear if they believe me. I offered to show my bank statement that matches the exact amount on the electronic ledger but that was not good enough either to demonstrate that I am telling the truth.

Can anyone confirm they got this resolved without the itemized receipt? I have submitted this claim 4 times now, I have been told different things. And I know lots of other people have had problems with the GCA numbers not matching because I've been searching forums to see if anyone got this worked out.