Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

IPhone SE restarting

Hi! My Iphone SE has been restarting on its own in about every 2 minutes. I found this in the data analytics with the title, RestartCount.


{"os_version":"iPhone OS 17.4.1 (21E236)","bug_type":"115","timestamp":"2024-05-14 10:48:59.00 -0700","name":"Reset count","roots_installed":0,"incident_id":"BBE12EB6-C2BC-47A7-8437-53705A1C3A82"}

Incident Identifier: BBE12EB6-C2BC-47A7-8437-53705A1C3A82

CrashReporter Key: 63c9289c90fc5b11f0a05c2c0088a2ab7f585d11

Date: 2024-05-14 10:48:59.02 -0700

Reset count: 1

Boot failure count: 0

Boot faults: rst wdog,reset_in_1

Boot stage: 0x0

Boot app: 2681261667

socId: 8030

socRevision: 11


Does anybody know what this could mean?

iPhone 11 Pro Max, iOS 17

Posted on May 15, 2024 4:44 AM

Reply
2 replies

May 15, 2024 7:36 AM in response to Lucz566

Hello~ Check your battery health by clicking on below…


Check the iPhone battery health and usage - Apple Support


If the battery health is 80% or below have it replaced…


Genius Bar Reservation and Apple Support Options - Apple


The analytics you posted will mean nothing to anyone but Apple.


~Katana-San~


If that is not the case post back. Have you forced restarted?


Force restart iPhone - Apple Support


IPhone SE restarting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.