Why is Siri unable to play music from my Apple Music library?

When I updated my iPhone to iOS 17.5, Siri will not play music from my library that is on my phone. Previously all I had to say was "Play playlist New Stuff" and Siri would start playing the first song in the play list. I do not have an apple music subscription and shouldn't need one for Siri to play the music in my library. Now when I ask Siri to play music it says "Looks like Apple Music can't play that." I had this problem a year or two ago after a previous update. The solution was to add "from my library" to the request. After a later update I did not need to append with "from my library." The Music setting does have an option to "Show Apple Music" but I have it turned off. I toggled it on and off and still have the same problem. Why is this happening again? I've googled around but none of the solutions have helped. Does anyone know how to fix this?

[Re-Titled by Moderator]

iPhone 14 Pro, iOS 17

Posted on May 16, 2024 7:16 AM

Best reply

AJsAWiz

Level 1

43 points

Posted on May 29, 2024 6:56 AM

Made another call to Apple Tech Support (5/29/2024). Evidently, many have this issue. Because of all the calls Apple is aware of this. My guess is that there will be another software update to fix this Siri (music) issue.

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24 replies

AJsAWiz

Level 1

43 points

May 30, 2024 7:14 AM in response to Bobulousprime

They still push the Apple Music subscription and it's irritating as "H". I am a long time Apple user and love the brand dearly, however I don't like "forced ads" on any level. I already have Sirius and have no use for Apple Music period. How many different ways can I turn down the offers? I do agree with you about the updates to fix issues. Apple is pretty good with that.

Jun 18, 2024 3:19 PM in response to MacUser_2001

Just wanted to reply so it is on the record. Siri won’t playback locally stored music when I request playlists or genres. I use Siri in Spanish so it’s definitely a backend/code issue. I also sent feedback through the macOS tool. Hopefully this is restored down the line. It was a great party trick…

Jaygatz

Level 1

8 points

Jun 18, 2024 3:48 PM in response to AJsAWiz

Last contact with apple said it is with engineering and tell customer to keep latest updates current. I think it is part of moving shared music to a pay for iCloud function, but have no confirmation of this. Ironic that the iPhone is an evolution of the iPod, and all us old school users are being forsaken for those that want to subscribe to low fidelity streams. So maybe I’ll switch to Apple Music and just buy a phone with less storage?

Jun 25, 2024 12:17 AM in response to MacUser_2001

Same problem here. Also, it seems the latest version of macOS (14.5) has the problem too, though slightly different. On macOS 14.5, none of the smart playlists work with Siri, but some random subset of the regular playlists work, while the rest do not.

On my old 2014 iMac, which runs macOS 11.7.10, all playlists still work perfectly with Siri!

May 17, 2024 11:54 PM in response to Mangkipom

Please share your response or solution from Apple if you get one. I would like to solve this. Thanks.

MacUser_2001 Author

Level 1

16 points

May 18, 2024 7:42 AM in response to Tommyache

Thanks for the info. Looks like I'll just have to manually start my playlists until Apple fixes this.

May 18, 2024 8:42 AM in response to MacUser_2001

There’s a workaround by creating shortcuts for each of your your playlists. It works for now until Apple breaks that also.

May 29, 2024 10:03 AM in response to Jaygatz

Besides not being able to play any playlist, I find that Siri cannot perform functions while any music is playing. 🙄

AJsAWiz

Level 1

43 points

May 30, 2024 7:10 AM in response to S. Sinclair

I, too, did not have that issue before the 17.5.1 update. Thanks for saving me the trouble. I won't go any farther in trying to resolve this issue myself. I will wait for an update as well.

Why is Siri unable to play music from my Apple Music library?