2024 emails have disappeared from apple mail anyone know how to restore them on my apple phone?

Opened apple mail as I always do to check for email and all of my 2024 emails have disappeared

Windows, Windows 10

Posted on May 16, 2024 7:22 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2024 5:33 PM

I have read that if you are running your emails off of a IMAP server, not POP, that if you delete the individual email accounts and re-enter them in Mail they will down load again along with the Folders you created in Mail.

26 replies

May 16, 2024 7:26 AM in response to gingerless

Remove your email account and set it up again

Make sure that all of your emails are there or make sure that your email is saved somewhere other than your device. On your device, go to Settings > Mail, then tap Accounts. Tap the email account that you want to remove. Tap Delete Account.


If you can't receive email on your iPhone, iPad, or iPod touch ...



Which email account are you referring to? Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other (Refer to the pic )below




  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you




Jul 20, 2024 11:45 AM in response to Djd8663

Hi

I have the same thing. It started on May 11 1024 and still today I have not gotten my emails back. The engineer team supposedly working on it. What I been told is the more people report this the faster this will be resolved. If I were you I would call Apple asap and report it. The problem is most people try to resolve it themselves and ends up making a bigger mess. Just report it!

Sep 10, 2024 6:36 PM in response to AlWeir

I know at first I was angry because this is apple however as weeks has gone by and I get a call twice a week from my engineer to get updates. We have cloned my phone it is frustrating however I was told September 16 new IOS should be able to repair or resolve this issue. If not then it’s the phone itself. But it’s most likely the servers are not communicating with each other and the phone can be apart of it too.

at this point call apple tell them other people have the same. My issue has been going on for 18 weeks. Trust me I am so over technology by now. To many breaches that effects email accounts with personal information. That tells you things have to be strengthen to preserve information that is floating around the iCloud.

Sep 10, 2024 5:47 PM in response to AlWeir

this issue is more complicated then everyone here is talking about. I been working with a a big apple team since may 11th.

My iCloud and email app has years and different periods of time missing. This is a much larger issue. I told engineer what apple users are talking about here. He keeps saying you have to report this issue. The more people that report the faster they can see this problem on apples end.

I was told that the new update might have the solution for the emails and Apple email server.

I hope this helps.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

2024 emails have disappeared from apple mail anyone know how to restore them on my apple phone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.