Fraudulent member added to my family account

I have someone (nobody I know) who added himself to my family account. I tried to remove them from my Iphone, even tried changing from a family to individual account, reset my phone and NOTHING works.


Why is it so complicated to remove someone as a member form my family sharing account?

Posted on May 17, 2024 4:51 AM

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Question marked as Top-ranking reply

Posted on May 18, 2024 8:45 PM

Re: "Why is it so complicated to remove someone as a member form my family sharing account?"


Wondering if you are the organiser who set up the family sharing account ...

If you haven't seen this article already:

You may want to scroll to "Removing family members" in Apple Support's online article:

says: "The organiser of a Family Sharing group can remove other members".

Manage Family Sharing settings - Apple Support


“Note: The organiser can’t remove themselves from the Family Sharing group. If you want to change the organiser, you must disband the group and have another adult create a new one”.

Else:

If needed: You may want to try using "Safety Check" ... Apple Support's Video explains how:


https://www.youtube.com/watch?v=y9QX-0IVQL4

1 reply
Question marked as Top-ranking reply

May 18, 2024 8:45 PM in response to françois88

Re: "Why is it so complicated to remove someone as a member form my family sharing account?"


Wondering if you are the organiser who set up the family sharing account ...

If you haven't seen this article already:

You may want to scroll to "Removing family members" in Apple Support's online article:

says: "The organiser of a Family Sharing group can remove other members".

Manage Family Sharing settings - Apple Support


“Note: The organiser can’t remove themselves from the Family Sharing group. If you want to change the organiser, you must disband the group and have another adult create a new one”.

Else:

If needed: You may want to try using "Safety Check" ... Apple Support's Video explains how:


https://www.youtube.com/watch?v=y9QX-0IVQL4

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Fraudulent member added to my family account

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