Airpods pro gen 2nd does not show up on battery widget and can't find location & can't play sounds on find my app

I just got my AirPods Pro 2nd since my biggest flaw is I am clumsy, I do not want to lose my Airpods... and after I connected it with my iPhone 13 mini, there were a bunch of bugs:

  1. I could not find my AirPods Pro 2nd location, and I couldn't play the sound on the AirPods and the case.
  2. I could not see the case battery on the battery widget when the list was opened (the earbuds battery is shown), but when I closed the lids, both the case and the buds disappeared on the widget.


It said that my AirPods wasn't connected properly and yes, I can't find it at all although the phone is connected to the AirPods and I am playing music... but can not play the sound in find my apps"????


Does anyone have the same problem? And Apple, fix this please, I do not spend my hard worked money on these high-end products of yours to have these issues.

iPhone 13 mini

Posted on May 19, 2024 10:12 AM

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Question marked as Top-ranking reply

Posted on May 20, 2024 2:43 AM

Are the AirPods new or secondhand? If they are second hand there is a change that the AirPods are still connected to the previous owners Apple ID


AirPods can be associated with one Apple ID. If you want to use AirPods (3rd generation) or AirPods Pro (1st or 2nd generation) that someone else has used, they first need to remove the AirPods from their Apple ID.

1 reply
Question marked as Top-ranking reply

May 20, 2024 2:43 AM in response to Milton1612

Are the AirPods new or secondhand? If they are second hand there is a change that the AirPods are still connected to the previous owners Apple ID


AirPods can be associated with one Apple ID. If you want to use AirPods (3rd generation) or AirPods Pro (1st or 2nd generation) that someone else has used, they first need to remove the AirPods from their Apple ID.

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Airpods pro gen 2nd does not show up on battery widget and can't find location & can't play sounds on find my app

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