AirPods not working

My AirPods case has no light and I can’t connect to my phone , I tried charging it with a few different devices but nothing works , I did reset to the AirPods and now I can’t even find them on my iPhone and my iPad what can I do ? I need to change my AirPods case ? To buy new one?

Posted on Sep 23, 2023 9:35 AM

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1 reply

ShannonM1

Community Specialist

Sep 27, 2023 11:12 AM in response to lotem17

Hello lotem17,

If resetting your AirPods - How to reset your AirPods and AirPods Pro - Apple Support - did not make a difference and now that they're not responding, then it is very likely your AirPods will need service. Information about service for AirPods can be found at AirPods Repair & Service - Apple Support and you can reach out to Apple through there for more details.

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AirPods not working

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