When attempting to download an app on my iPad Air, it asks for an old email address

When I want to download an app it uses a very old address no longer being used on this iPad.


[Re-Titled by Moderator]

iPad Air, iOS 12

Posted on May 19, 2024 5:02 PM

Reply
Question marked as Top-ranking reply

Posted on May 19, 2024 5:39 PM

Make sure the correct Apple ID is at Settings > [name on top] > Media & Purchases.


In addition check in the App Store by tapping your User Icon to verify the Apple ID that is being used for purchases.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

When attempting to download an app on my iPad Air, it asks for an old email address

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.