WhatsApp not receiving messages

My wife´s phone does not receive any message in WhatsApp until opening the app. Tried all the suggestions provided here and in threads in other Apple users´ communities, from checking and resetting notifications, reinstalling WhatsApp, to a complete restore of IOS from Apple Devices App running on a Windows PC to no avail. Her phone is an iPhone 14 Pro with 128 GB RAM, IOS 17.5

iPhone 14 Pro

Posted on May 20, 2024 4:57 AM

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May 20, 2024 9:24 AM in response to amarfort

amarfort wrote:

My wife´s phone does not receive any message in WhatsApp until opening the app. Tried all the suggestions provided here and in threads in other Apple users´ communities, from checking and resetting notifications, reinstalling WhatsApp, to a complete restore of IOS from Apple Devices App running on a Windows PC to no avail. Her phone is an iPhone 14 Pro with 128 GB RAM, IOS 17.5

Next step https://www.whatsapp.com/contact

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WhatsApp not receiving messages

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