"Ready for repair" status in Find My still displaying a week after repair

Exactly following the steps below:

1. Turn OFF - Stolen Device Protection
2. Turn OFF - Find My Iphone
3. Turn ON - Stolen Device Protection
4. Turn ON - Find My Iphone

I was able to clear the same issue by turning off stolen device protection, turning off Find My then turning them back on in the reverse order.

Can you give step by step to get to iCloud to turn it off

I’m having the same issue here. But FMIP cannot be turned off when we have this issue.

Take the phone back to the Genius Bar

just turn off FMIP and turn them on settings under iCloud on device - malek

To complete this post, here is the screen capture from Apple ID -> Find My -> Find My Phone.

As you can see, no option to deactivate it.

I’ve just contacted Apple Support, and they advised me to go back to the Apple Store where the repair process was made, because they didn’t finish it.

But, before leaving the Store 2 weeks ago, I asked 2 different attendants about this issue, and both of them said it would disappear in 24h to 48h.

After 2 weeks, I still have this problem.

As a reference, we are talking about the new Apple Store at Pacific Centre, Vancouver, BC.

I had the same experience today. iPhone SE 2020 changed the battery at Store. Came home and decided to give my phone to wifey. Tried to Turn of FMI but its greyed out as shown in the photos. I had the "Device is ready for repair " status as well. I tried in the FMI app nothing happens.

I chat with Apple Support, this guy was very lame took about 30 min to chat back and asked me to switch off "stolen device protection" from system settings . Still couldn't Turn off FMI from the app. However, my phone now shows at the Apple Store 20miles away!! WTF!

He couldn't give any further resolution, asked me to transfer to Senior Advisor. But now as he took all the time the Support time if done for the day.

I decided to go ahead and Erase the phone after back up as I need to give this to my wife.

Erase worked ok and turned back on.

Understand that it's not the chat support's fault. they are limited in what they do and know, because they are 3rd party support. Apple implements new features like Stolen device protection without letting its 3rd party employees know how it even works or what can happen. they also advise them to not escalate you to a senior advisor unless absolutely necessary, so the whole system is pretty bad. And yes, that error is because you had stolen device protection on. No Apple employee can access your device remotely, as that is a huge security and privacy violation. hope you were at least nice to the employees, but I doubt it.

Try turning Stolen Device Protection off first. It says you need to the that off first before you can turn Find my iPhone off.

Thank you the same thing was happening to me I did what you said and repair state turned off.