App Store missing, iTunes and App Store purchases: Allowed

The App Store keeps disappearing even when I set iTunes and Apps Store purchases to “Allow”. I have to turn off content restrictions altogether for the App Store to come back to Home Screen.

iPhone 12 mini, iOS 17

Posted on May 20, 2024 10:05 AM

Reply
1 reply

May 23, 2024 6:16 PM in response to sugarcandy54

I'm experiencing the same problem.


I use Content & Privacy Restrictions as a component of the Screen Time restrictions for my children. I disallowed iTunes & App Store Purchases last night for two of my children. I switched both accounts back to "Allowed" today, but both children quickly told me that they no longer had access to their respective App Stores. I had them reboot their iPhones. I had one of them update his iPhone to the current iOS version. I even rebooted my iPhone. Nothing worked. They only got their App Stores back when I completely turned off Content & Privacy Restrictions. I can't identify the cause, but this started close in time with me updating to iOS 17.5.1, so I have to wonder if that's the issue.

App Store missing, iTunes and App Store purchases: Allowed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.