The Apple TV+ App does not have the option to ‘continue watching’ where I left off when I leave or pause something

I have a smart TV and use the Apple TV app but cannot pick up watching a series or movie where I left off. Every time after I pause something and it goes to the home screen, it starts from the beginning. This is incredibly frustrating because I have to remember what episode and season I’m on and the time I stopped the show. Why doesn’t this work?


[Re-Titled by Moderator]

3930X,

Posted on May 20, 2024 11:18 AM

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Question marked as Top-ranking reply

Posted on May 20, 2024 12:47 PM

3930X,

On Roku:


Another user (mygreensocks) suggested this procedure from Roku Support staff, which reportedly helped several users.

  1. Remove the Apple TV app,
  2. Shut off and unplug the TV (or streaming device),
  3. Wait 30 seconds,
  4. Plug the TV (or streaming device) back in,
  5. Reload the Apple TV app.


Else try the Network Connection Reset, as mentioned by user Jarieta.

  1. Roku: Home﹥Settings﹥System﹥Advanced System Settings﹥Network Connection Reset


If the issue persists after that, then please contact the Apple Support staff for further assistance.

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4 replies
Question marked as Top-ranking reply

May 20, 2024 12:47 PM in response to ContinueWatching

3930X,

On Roku:


Another user (mygreensocks) suggested this procedure from Roku Support staff, which reportedly helped several users.

  1. Remove the Apple TV app,
  2. Shut off and unplug the TV (or streaming device),
  3. Wait 30 seconds,
  4. Plug the TV (or streaming device) back in,
  5. Reload the Apple TV app.


Else try the Network Connection Reset, as mentioned by user Jarieta.

  1. Roku: Home﹥Settings﹥System﹥Advanced System Settings﹥Network Connection Reset


If the issue persists after that, then please contact the Apple Support staff for further assistance.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

The Apple TV+ App does not have the option to ‘continue watching’ where I left off when I leave or pause something

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