Recovering lost photos and videos after factory reset on my iPhone

Device (11pro)

I lost my data after factory reset (software update) but all of my data from whatsapp is recover with contact also my notes is recover in my other device (ipad) but not in my phone also my photos and videos is not recovered!! How can i recover my photos and video on my phone ??


[Re-Titled by Moderator]

iPhone 11 Pro, iOS 17

Posted on May 21, 2024 11:15 AM

Reply
6 replies

May 21, 2024 8:03 PM in response to Usman-raja

Usman-raja Said:

"Recovering lost photos and videos after factory reset on my iPhone: Device (11pro): I lost my data after factory reset (software update) but all of my data from whatsapp is recover with contact also my notes is recover in my other device (ipad) but not in my phone also my photos and videos is not recovered!! How can i recover my photos and video on my phone ??"

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Recovering Deleted Photos:

Loss of data is something you would have agreed to upon opening an Apple Account. So, if the following does not work, then they are gone. That's just the way it is :(


Troubleshooting Deleted Photos and Videos:

Five Tactics to Try:

A. Start here: If you're Missing Photos or Videos in the Photos app - Apple Support


B. Check Recently Deleted:

For iOS16 and later, you can check the Recently Deleted option on your iPhone.


C. Check iCloud, Directly:

For Photos: Go here, and see if they reside in iCloudhttps://www.icloud.com/photos


D. Restore your iPhone from a Backup:

Have any backups of this iPhone prior to this occurrence? If so, restore your iPhone from one that has these photos (the most recent backup, ideally). If not, then take this as a learning experience, knowing to always back up your device for recovery purposes. Important: Back up you iPhone prior to performing this restoration, should anything go wrong from here on out.


E. Where Else to Check:

  1. PC
  2. PDA
  3. eMail
  4. Mac Device
  5. Cloud Storage
  6. Android Phone
  7. USB Flash Drive
  8. External Hard drive
  9. Secure Digital Card
  10. Compact Flash Card

May 21, 2024 10:00 PM in response to Usman-raja

Usman-raja Said:

"Recovering lost photos and videos after factory reset on my iPhone: Yes! My backup for photos is turn on but I don't know why my photos are not recorver?"

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Notes are not stored in iCloud. So, they'd be gone. As for Photos not working, see if they are enabled in your iCloud settings: Turn on iCloud Photos - Apple Support


Notes on recovering Notes...

Recovering Lost Notes:

If you have lost the Notes, then here is what to try...


A. Start Here: If you're Missing Notes on your iPhone, iPad, or iPod touch - Apple Support


B. Restore from a Backup:

Did your ever back up your iPhone with these installed? If so, back up you could back up your iPhone, and then restore it from the backup. Note that the iOS backup version must be of the same version as what is installed.


C. Getting Notes from iCloud.

You Can't: Notes are not stored in iCloud.

  • Go Here: What does iCloud Back Up? - Apple Support
  • As it Reads: "your iPhone, iPad, and iPod touch backups only include information and settings stored on your device. They do not include information already stored in iCloud such as Contacts, Calendars, Bookmarks, Notes,"

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Recovering lost photos and videos after factory reset on my iPhone

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