My Mac is with one-year warranty, and I found my lid does not close properly (it's not straight). They refuse to repair it for free. What shall I do now?
More info: I got it from China, getting positive answers when calling them (they said it can be fixed for free). I am now in the Netherlands, getting negative answer (they said I need get the approval from Apple, but they don't give it to me).
MacBook Pro 14″
yesshi Said:
"Repairs the dameged screen: My Mac is with one-year warranty, and I found my lid does not close properly (it's not straight). They refuse to repair it for free. What shall I do now? More info: I got it from China, getting positive answers when calling them (they said it can be fixed for free). I am now in the Netherlands, getting negative answer (they said I need get the approval from Apple, but they don't give it to me)"
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Location Restrictions:
AppleCare is only available in the country/region in which it was purchased. So, that's propel why you're getting this issue. See if you have any coverage. Get the Serial Number, and enter it here: Check Your Service and Support Coverage - Apple Support
Repairs the dameged screen
