MacBook Air A1932 frequent kernel panics/CATERR

Hello,


I've been having problems with my MacBook Air 2019 (A1932). It has been crashing very often, with the same crash report showing each time. I do not have any accessories attached to the MacBook when it crashes, and it doesn't matter whether it is plugged in or not, with the exception that it seems to me that it is more stable when it is not plugged in.


I do not believe this is a software issue, since it is still happening after a clean install of macOS, and it is also happening on the dual boot Ubuntu.


Any suggestions what specifically could be wrong?



panic(cpu 0 caller 0xfffffff01610b1bc): x86 CPU CATERR detected


Debugger message: panic


Memory ID: 0x6


OS release type: User


OS version: 21P5077


macOS version: 23E214


Kernel version: Darwin Kernel Version 23.5.0: Wed Apr 24 19:52:07 PDT 2024; root:xnu-10063.121.3~1/RELEASE_ARM64_T8010


KernelCache UUID: 68C33D0C0879316ED057B3815B76B174


Kernel UUID: F3E3B8FE-D14A-34B5-BFFD-623AFAFE3572


Boot session UUID: 69651F5A-7B51-40DB-83CD-597337C199DE


iBoot version: iBoot-10151.121.1


secure boot?: YES


roots installed: 0


x86 EFI Boot State: 0x16


x86 System State: 0x0


x86 Power State: 0x0


x86 Shutdown Cause: 0xc1


x86 Previous Power Transitions: 0x10001000100


PCIeUp link state: 0x68473614


macOS kernel slide: 0x10000000


Paniclog version: 14


Kernel slide:      0x000000000feb4000


Kernel text base:  0xfffffff016eb8000


mach_absolute_time: 0x35a67eb87b


Epoch Time:        sec       usec


  Boot    : 0x664cd9e0 0x000ef2f7


  Sleep   : 0x664d06c4 0x0008a316


  Wake    : 0x664d0aba 0x000b8f44


  Calendar: 0x664d0d82 0x000463fa




Zone info:


  Zone map: 0xffffffdfbab04000 - 0xffffffe5bab04000


  . VM    : 0xffffffdfbab04000 - 0xffffffe0a1168000


  . RO    : 0xffffffe0a1168000 - 0xffffffe0ede34000


  . GEN0  : 0xffffffe0ede34000 - 0xffffffe1d4498000


  . GEN1  : 0xffffffe1d4498000 - 0xffffffe2baafc000


  . GEN2  : 0xffffffe2baafc000 - 0xffffffe3a1164000


  . GEN3  : 0xffffffe3a1164000 - 0xffffffe4877cc000


  . DATA  : 0xffffffe4877cc000 - 0xffffffe5bab04000


  Metadata: 0xffffffdf8383c000 - 0xffffffdf8503c000


  Bitmaps : 0xffffffdf8503c000 - 0xffffffdf85154000


  Extra   : 0 - 0




TPIDRx_ELy = {1: 0xffffffe0ee403260  0: 0x0000000000000000  0ro: 0x0000000000000000 }


CORE 0 is the one that panicked. Check the full backtrace for details.


CORE 1: PC=0xfffffff0170e3938, LR=0xfffffff0170e3938, FP=0xffffffdfaf2ebef0


Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space


Panicked task 0xffffffe2bab912b0: 0 pages, 204 threads: pid 0: kernel_task


Panicked thread: 0xffffffe0ee403260, backtrace: 0xffffffdfaf0ab6e0, tid: 6033


  lr: 0xfffffff0170b31d4  fp: 0xffffffdfaf0ab750


  lr: 0xfffffff0171e2d44  fp: 0xffffffdfaf0ab7c0


  lr: 0xfffffff0171e1d90  fp: 0xffffffdfaf0ab8a0


  lr: 0xfffffff017075630  fp: 0xffffffdfaf0ab8b0


  lr: 0xfffffff0170b2c10  fp: 0xffffffdfaf0abc60


  lr: 0xfffffff01773ac44  fp: 0xffffffdfaf0abc80


  lr: 0xfffffff01610b1bc  fp: 0xffffffdfaf0abcb0


  lr: 0xfffffff0160f1fb4  fp: 0xffffffdfaf0abd10


  lr: 0xfffffff0160f85d4  fp: 0xffffffdfaf0abd60


  lr: 0xfffffff0160f29ec  fp: 0xffffffdfaf0abe00


  lr: 0xfffffff0160f17d4  fp: 0xffffffdfaf0abe30


  lr: 0xfffffff017108b58  fp: 0xffffffdfaf0abf20


  lr: 0xfffffff0170806c4  fp: 0x0000000000000000

Windows, Windows 6

Posted on May 21, 2024 11:53 PM

Reply
Question marked as Top-ranking reply

Posted on May 22, 2024 11:37 AM

Contact Support, because that Mac is suffering from a hardware fault.


CATERR = catastrophic error condition


For those with too much time on their hands, https://software.intel.com/content/www/us/en/develop/articles/intel-sdm.html#combined

Similar questions

3 replies

May 21, 2024 11:56 PM in response to JanMelioris

JanMelioris Said:

"MacBook Air A1932 frequent kernel panics/CATERR"

-------


Reinstall the macOS:

Go Here: How to Reinstall macOS from macOS Recovery - Apple SupportImportant: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall. Once reinstalled, try this once more. Corrupt files will be replaced, and missing files will be installed.

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MacBook Air A1932 frequent kernel panics/CATERR

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