Appeal my refund request denial

Dear Apple, I would like to appeal your denial decision for the $9.99 app that I recently asked for a refund. I thought this app would help me to play music through my car speakers using my phone but it didn’t work in any capacity whatsoever & I never was able to use this app at any time. After reading the description of the app it portrayed to easily be done but it was not. I feel I should be refunded for those reasons but also because I didn’t even realize it cost money.


Thank you,

Connie Ray

iPhone 6s Plus, iOS 15

Posted on May 22, 2024 7:18 AM

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Question marked as Top-ranking reply

Posted on May 22, 2024 7:21 AM

You are not speaking to Apple. This is a user-to-user support site. We are all users here.....just like you. Apple is not here.


You will need to contact Apple directly regarding your request.


Subscriptions and Billing - Official Apple Support




2 replies

May 22, 2024 7:21 AM in response to 2021-0221

You are NOT writing anyone from Apple. This is a user to user only forum and as users we cannot help you with a refund request denial.


You need to contact Apple directly to appeal your situation. You can use the Support button at the bottom of this page, or I would imagine the communication you received from Apple denying your refund suggests a way to contact them.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Appeal my refund request denial

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