How to fix payment issues on my account when downloading games?

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Level 1

4 points

How to fix payment issues on my account when downloading games?

So I deleted a card off my account by mistake I added it back on and tried to download a free game but it’s telling me to add a different card cause there isn’t any money on the card so now I can’t add no games at all

[Re-Titled by Moderator]

iPad, iPadOS 17

Posted on May 22, 2024 9:43 PM

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Answer 1

May 22, 2024 10:32 PM in response to Onlylove123

If any of the six options listed below is true, selecting "None" as a payment method won't appear, and you cannot remove an expired or lost card. In such cases, providing billing information is mandatory.

The "None" option will not appear...

If you have an unpaid balance or payment due
If you have a subscription that automatically renews
If you're using the iTunes Store or App Store for the first time
If you are not in the country or region you’re creating an Apple ID for
If you changed your country or region
If you're a part of Family Sharing

Based on your country of residence and country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...

Have you a Debit/Credit card issued to you that is valid internationally and from the same Country / Region as your Apple ID?

Know it here --> If your payment method is declined in the App Store or iTunes ...

Check the following

The payment method that you are adding is of the same country as that of App Store Country on your iPhone
You have a valid payment plan debit/credit card from an authorized bank from the same country
Payment methods that you can use with your Apple ID - Apple Support
Learn more about family purchases and payments.
Please check if your Debit/Credit card is valid internationally

If you can't download, make purchases, or update apps, including free apps, you must update your payment method or add a new one. If you verified that a payment method is available in your country or region and you're still having trouble, learn more.

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