iPod Nano won't sync after Apple Devices and new iTunes

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iPod Nano won't sync after Apple Devices and new iTunes

For months, iTunes would often not load on my Windows 11 PC. Last week, I installed the latest version (12.13.2.3), which solved the problem. I also installed Apple Devices. Now iTunes doesn't recognize my iPod Nano 7th Generation. Unfortunately, I learned I'd forgotten to set up System Restore on my new laptop so I can't roll back the new software.

I listen to podcasts and audiobooks on an iPod to preserve my iPhone battery and let me conveniently listen in bed. I have synced them with iTunes for years, but now I can't sync new ones.

How can I fix this? Or is there another way to directly download podcasts and Audible books to my iPod?

iPod nano

Posted on May 23, 2024 8:14 PM

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Answer 1

turingtest2

Level 10

278,567 points

May 28, 2024 11:05 AM in response to bbarker

Remove Apple Devices. See Empty/corrupt iTunes library after upgrade/crash - Apple Community to get your iTunes library working again.

tt2

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Answer 2

turingtest2

Level 10

278,567 points

May 28, 2024 7:57 AM in response to bbarker

bbarker wrote:

turingtest2, I reinstalled iTunes and then I followed your instructions in the link. Still no luck. I wonder whether the problem was caused by installed Apple Devices, the latest iTunes, or both.

Apple Devices. This should only be installed if using the Apple Music and/or Apple TV apps, which in turn prevent iTunes from functioning correctly.

tt2

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Answer 3

turingtest2

Level 10

278,567 points

May 26, 2024 3:20 AM in response to bbarker

bbarker wrote:

The problem is that iTunes no longer sees my iPod. Are you suggesting I go to an earlier version of iTunes? If so, where would I find it?

After reinstalling iTunes try iOS device not showing in iTunes for Windows - Apple Community if it won't find your device.

tt2

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Answer 4

May 24, 2024 10:45 AM in response to bbarker

i have tried older version but it keeps saying you have a newer one and it will not open it even thouth i have restarted my laptop it is a big pain to try and sort it and still not working with my ipod

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Answer 5

bbarker Author

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20 points

May 28, 2024 8:58 AM in response to turingtest2

Unfortunately, Apple didn't explain this. I don't use Apple Music or Apple TV apps. My primary interest in Apple Devices was to better manage my iCloud photos in File Explorer.

Now, what can I do? I installed iTunes 12.10.11, but it can't read my iTunes library because I installed a newer version. I can't find earlier library versions in Windows File History or IDrive.

Would removing Apple Devices fix things? But then I would still have an inoperable iTunes because of the newer library.

What would you recommend at this point? I appreciate your help.

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Answer 6

turingtest2

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278,567 points

May 24, 2024 10:05 AM in response to bbarker

My advice, revert to iTunes.

tt2

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Answer 7

bbarker Author

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20 points

May 24, 2024 10:28 AM in response to turingtest2

The problem is that iTunes no longer sees my iPod. Are you suggesting I go to an earlier version of iTunes? If so, where would I find it?

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Answer 8

bbarker Author

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May 24, 2024 11:02 AM in response to gordonn1977

It's frustrating Apple didn't alert users to this issue before we upgraded.

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Answer 9

bbarker Author

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May 24, 2024 12:46 PM in response to turingtest2

(Duplicate comment removed.)

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Answer 10

bbarker Author

Level 1

20 points

May 27, 2024 2:26 PM in response to turingtest2

turingtest2, I reinstalled iTunes and then I followed your instructions in the link. Still no luck. I wonder whether the problem was caused by installed Apple Devices, the latest iTunes, or both.

Reply