Import mail option not showing up in iCloud+ custom domain
As per here: Import existing email messages to iCloud Mail from your custom email domain – Apple Support (UK)
Import your existing email messages later
- Go to iCloud.com
- Select Account Settings.
- In the Custom Email Domain section, select Manage.
- Select the email address you want to import mail from, scroll down and select the Import Mail button (or select the Add button
to import email messages from an additional address). - Follow the onscreen instructions to sign in to your previous email account and import messages.
There is no option to import messages. There is no "Import Mail" button. Just a + to create new addresses at my custom domain.
When I added a domain with email hosted by Microsoft 365 I had the option. However, when I added a domain with email hosted by Google Workspace the option was not there. Not sure if it is just coincidence or if it is a compatibility issue.
When I manually try and import the mail I only get options for Outlook and Yahoo, not Google.
I phoned Apple Support and they said the issue was not on their side?