Macbook M1 pro 2021 logic board dead complaint

Dear apple team, 

I am writing to bring to your attention a concerning issue I have encountered with my MacBook M1 Pro 2021 model.

Approximately 18 months ago, I purchased this MacBook, and to my dismay, I started experiencing serious issues with in five months into its use due to a software update. Despite these initial setbacks, I remained loyal to the Apple brand, believing in the quality and reliability of your products.

However, my trust has been severely shaken by the recent turn of events. Just after the expiration of the one-year warranty period, my MacBook suddenly shut down while I was using it. Concerned, I promptly visited the nearest Apple service center to diagnose the problem, only to be informed that the logic board had failed and needs replacement. To my disbelief, the cost of replacing the logic board is quoted at 65,000 rupees.

This turn of events has left me deeply disillusioned. How could a premium product like the MacBook M1 Pro fail so catastrophically just after the warranty period ends?

Upon further investigation, it has become apparent that logic board failures are not isolated incidents but rather indicative of broader quality issues within Apple's manufacturing processes.

I find it troubling that components crucial to the device's functionality and longevity are susceptible to premature failure due to substandard materials or assembly practices. As a dedicated Apple customer, I had expected better craftsmanship and attention to detail, especially in flagship products like the MacBook M1 Pro.

I am certain that this issue is not a result of mishandling on my part, and I refuse to take responsibility for a hardware failure that seems to be beyond my control, that is evidently the result of systemic quality deficiencies within Apple's production ecosystem. Therefore, I urgently seek your assistance in rectifying this situation. I implore you to acknowledge and address the underlying quality issues contributing to such failures and provide a satisfactory resolution to restore my faith in the Apple brand.

I tried to reach apple support but they are not ready to help.

I appreciate your attention to this matter and look forward to your prompt response.