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After updating to Safari Version 17.5 (17618.2.12.111.5, 17618) it sometimes crashes

Hello,


My previous Safari version (before updating my Mac to macOS Monterey 12.7.5) worked fine. Now I have Safari version 17.5 (17618.2.12.111.5, 17618) and it crashes about 3 to 4 times per day, e.g. when clicking on a link or closing a Safari window. The situation can't be reproduced.

I haven't changed anything else on my Mac, just installed both updates.

Is this a known bug?


Thanks.

iMac 27″, macOS 12.7

Posted on May 24, 2024 10:27 AM

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Question marked as Top-ranking reply

Posted on May 28, 2024 4:27 AM

exactly the same issue. safari crashes when i close a tab either by alt+w or x icon mouse.

safari 17.5 (17618.2.12.111.5)

very unstable. sometimes it works even after closing 20+ tabs. sometimes crashes repeatedly.

it started after 12.7.5 update monterey.

56 replies

May 25, 2024 9:03 AM in response to coxorange

Start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

May 30, 2024 8:17 AM in response to sfir

Having similar problems on my iMac running same 12.7.5 OS Monterey. Since update to Safari 17.5 (17618.2.12.111.5), I've not had problems with crashes, but many times loading of frequently-visited websites is extremely prolonged, up to 1 minute or more. (Other times it seems Safari remembers the website has been visited and loads in a flash!??). I've done speed testing for our ISP (Cox) and up/down speeds ~940MBPS each, so input is good. My wife has identical problems on her iMac, iPhones and iPad. She's headed to the Apple Store today to have them check it out. (Her iMac is running OS Sonoma 14.5, Safari 17.5 (19618.2.12.11.6)).

Jun 5, 2024 8:36 AM in response to coxorange

Same experience on *two* Macs (MB Pro, 2016; iMac 2015): After system update to Monterey 12.7.5 + Safari 17.5, safari crashes. Sometimes after a few minutes use. Sometimes almost immediately after restart (of Safari or of the entire system).

Fingers crossed that Apple gets wind of this and releases anew QUICKLY !

[ A lot of my professional work ( and logins, etc.) are heavily Safari-dependent. It’s been a great ride for _decades_ . In the last few hours: not so much. ]

Jun 19, 2024 11:06 PM in response to coxorange

I'm having exactly the same issues in the current (June 2024) Safari Tech Preview (Safari 17.4, WebKit 19619.1.16.3) - super unstable, and seemingly tied to either ALT-W or the red X dot to close a tab/window. Really super irritating! I even did a reinstall of Sonoma to see if that'd help.


I wonder if the problem is in the browser or if remapping keys triggers a crash. Will reset the key mapping and try it again.

Jun 21, 2024 11:16 AM in response to Old Toad

Macbook Pro mid 2015 OS 12.7.5 I don't experience crashes but a few websites don't fully load or they just freeze up while trying to scroll or type within them. Safari 17.5 has this problem even with no other apps open. Refreshing page, restarting modem, clearing cache doesn't fix it for me. I end up using Firefox, no problems there but my daily business, bookmarks, etc. is on Safari.

Jul 4, 2024 8:54 AM in response to coxorange

I reloadeded my OS, this fixed the problem. Tried a second time of updating Safari and again the problem of crashing and heating up my laptop. So I reload the OS again and no more problems. I had called support a few times each tech tried something else to no avail. My last call the tech told me to buy a new laptop since mine was 4 years old, not a good reply!

After updating to Safari Version 17.5 (17618.2.12.111.5, 17618) it sometimes crashes

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