After updating to Safari Version 17.5 (17618.2.12.111.5, 17618) it sometimes crashes

Hello,


My previous Safari version (before updating my Mac to macOS Monterey 12.7.5) worked fine. Now I have Safari version 17.5 (17618.2.12.111.5, 17618) and it crashes about 3 to 4 times per day, e.g. when clicking on a link or closing a Safari window. The situation can't be reproduced.

I haven't changed anything else on my Mac, just installed both updates.

Is this a known bug?


Thanks.

iMac 27″, macOS 12.7

Posted on May 24, 2024 10:27 AM

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Question marked as Top-ranking reply

Posted on May 25, 2024 3:59 PM

Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?


Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


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56 replies

Jul 4, 2024 8:54 AM in response to coxorange

I reloadeded my OS, this fixed the problem. Tried a second time of updating Safari and again the problem of crashing and heating up my laptop. So I reload the OS again and no more problems. I had called support a few times each tech tried something else to no avail. My last call the tech told me to buy a new laptop since mine was 4 years old, not a good reply!

Jun 17, 2024 2:57 AM in response to coxorange

I have the same problem on my MacBook Pro mid-2015 Retina. I use macOS Monterey 12.7.2 and never had a problem until I updated to Safari 17.5. The browser crashes when I close a window, click a link, etc.


I'm not sure what is the best thing to do. I read on other posts here and on Reddit that some people have reinstalled the operating system and downloaded an older version of Safari. I would prefer to avoid this route, if possible to find a quicker fix.

Jun 19, 2024 11:06 PM in response to coxorange

I'm having exactly the same issues in the current (June 2024) Safari Tech Preview (Safari 17.4, WebKit 19619.1.16.3) - super unstable, and seemingly tied to either ALT-W or the red X dot to close a tab/window. Really super irritating! I even did a reinstall of Sonoma to see if that'd help.


I wonder if the problem is in the browser or if remapping keys triggers a crash. Will reset the key mapping and try it again.

Jun 21, 2024 11:16 AM in response to Old Toad

Macbook Pro mid 2015 OS 12.7.5 I don't experience crashes but a few websites don't fully load or they just freeze up while trying to scroll or type within them. Safari 17.5 has this problem even with no other apps open. Refreshing page, restarting modem, clearing cache doesn't fix it for me. I end up using Firefox, no problems there but my daily business, bookmarks, etc. is on Safari.

Jul 5, 2024 6:42 AM in response to coxorange

Safari 17.5 had been running smoothly for more than a week, then suddenly, another crash this morning. I'm not at all a computer expert, and not sure if anything below helps, but here's a tiny excerpt of the crash report. When I googled "Namespace SIGNAL, Code 11 Segmentation fault: 11" and "Apple", I go so many hits that I stopped. I did send a feedback to Apple about this. In the meantime, I'm using Chrome.


Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000001

Exception Codes: 0x0000000000000001, 0x0000000000000001


Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11


May 30, 2024 8:17 AM in response to sfir

Having similar problems on my iMac running same 12.7.5 OS Monterey. Since update to Safari 17.5 (17618.2.12.111.5), I've not had problems with crashes, but many times loading of frequently-visited websites is extremely prolonged, up to 1 minute or more. (Other times it seems Safari remembers the website has been visited and loads in a flash!??). I've done speed testing for our ISP (Cox) and up/down speeds ~940MBPS each, so input is good. My wife has identical problems on her iMac, iPhones and iPad. She's headed to the Apple Store today to have them check it out. (Her iMac is running OS Sonoma 14.5, Safari 17.5 (19618.2.12.11.6)).

Jun 2, 2024 10:04 PM in response to Old Toad

This is complete garbage. I own Apple products for ease of use, and every time Apple updates the operating system, it results in downstream problems for me. The "ease of use" factor is no longer a plus, since it is nonexistent. I can't go through all these steps just to be able to use Safari (which is an Apple product) on my iPhone. I appreciate the step-by-step directions, but I am not very computer-savvy.

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After updating to Safari Version 17.5 (17618.2.12.111.5, 17618) it sometimes crashes

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