How to find a lost iPad when the Apple ID password is forgotten

my wife lost her iPad she doesn't remember her Apple ID password but she knows her Gmail account password is it anyway to find and locate her iPad can she use my Apple account?

Thank you


[Re-Titled by Moderator]

Posted on May 26, 2024 7:52 AM

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Question marked as Top-ranking reply

Posted on May 26, 2024 8:52 AM

Start here:

Locate a device in Find My on iPad - Apple Support


Here is Apple’s advice for lost or stolen devices:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support

Use the Find My app to locate a lost or stolen device – Apple Support


If the Find My iPad feature was enabled prior to it being “misplaced”, then if active, you would stand a good chance of locating it. 


However, if the feature was not activated prior to being misplaced - or the iPad has been inactive for more than 24 hours, the last known location will not be available - and the opportunity to use technical means to recover the iPad have been lost.



AppleID


You will need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


More information about recovery of your AppleID and associated Password:

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Suppor

2 replies
Question marked as Top-ranking reply

May 26, 2024 8:52 AM in response to zlatko147

Start here:

Locate a device in Find My on iPad - Apple Support


Here is Apple’s advice for lost or stolen devices:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support

Use the Find My app to locate a lost or stolen device – Apple Support


If the Find My iPad feature was enabled prior to it being “misplaced”, then if active, you would stand a good chance of locating it. 


However, if the feature was not activated prior to being misplaced - or the iPad has been inactive for more than 24 hours, the last known location will not be available - and the opportunity to use technical means to recover the iPad have been lost.



AppleID


You will need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


More information about recovery of your AppleID and associated Password:

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Suppor

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How to find a lost iPad when the Apple ID password is forgotten

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