User profile for user: maurizio277
maurizio277 Author
User level: Level 1
39 points

Slow surfing on WiFi

I have one MBAir (M1) which works almost OK (with Ventura latest release but not yet Sonoma). However, when I navigate the web with Safari (no other browser installed) and through my WiFi connection (at home) pages are loaded very slowly. The blue lines starts immediately but then it hangs for a while (significant delay) and then it goes on loading the page.


Notice that at home I have other devices (iPad Pro, iPhone, iMac, two WinPCs) and none have this issue. The router has been restarted a few times but nothing is changing.


Something more interesting: with that MBAir if I try to use Ookla Speedtest I cannot make it work: after a long long delay it tells me that a socket error occurred, or there's some firewall installed or some other problem, but I get no result. Needless to say, I have no problem with all other devices.


I tried the following:


1) start MBAir in safe mode: no improvement.

2) start MBAir in recovery mode and then from there use Safari and access the Speedtest page. Then it works, very fast.

3) I have an external SSD onto which I have Sonoma. If I load Sonoma from the external SSD, rather than Ventura from the internal disk, surfing seems to be ok, and also the SpeedTest.


Now, I wonder what the best and safest move could be:


1) reinstall Ventura from Recovery mode

2) just move to Sonoma and see what happens (I am a bit uncertain about this....)



Is option 1 the first thing to try?


Thanks

Maurizio



MacBook Air 13″, macOS 13.6

Posted on May 27, 2024 4:35 AM

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User profile for user: maurizio277
maurizio277 Author
User level: Level 1
39 points

Posted on May 29, 2024 3:31 AM

Now, I reinstalled Ventura (very smooth operation, no issues at all) but the situation did not change. It was as follows (but read more later on...): Bad with Ventura, OK with Sonoma from external SSD, bad with Ventura in safe mode, OK if browsing with Safari with Ventura in Recovery mode.


The curious thing is that with Ventura in standard mode I couldn't even connect to my Vodafone station (I have Vodafone at home). If I write http://vodafone.station/ Safari hangs and never connect. Needless to say this works with all other my devices, even with my iPhone SE 6 yrs old...


Now for the good news!


I guessed and guessed and I thought that my MBAir has only one feature which is different with respect to my iMac. Since I go to the Campus of the University, where I work, I have installed on my MBAir Certificates for connection to the Campus wifi net more easily. And they did work...(of course I do not have any of them on my iMac, which is stable at home). I could see them at the 802.1X area of WiFi settings.


But, guess what!, when I decided to delete the certificates (I can load them again if I wish, I thought...) my MBAir went back to a perfect situation. All issues described in my first post gone! Indeed I do remember that in the first weeks after I bought my MBAir I didn't have any issue, but in my mind I could not connect the beginning of my problems to the moment I had installed the Certificates.


Thus, some weird interactions between Certificates for my Campus WiFi network and WiFi at home.


Let's see what happens if I install the certificates again... Anyway, now I isolated the issue in a clear way.


Is there anyone who has an idea about the reason behind this esoteric issue? Anyone else?


I wrote at length about this because I hope someone else might benefit from my experience, which seemed very weird and esoteric, at some point.


Thanks

Maurizio

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User profile for user: maurizio277
maurizio277 Author
User level: Level 1
39 points

May 29, 2024 3:31 AM in response to Old Toad

Now, I reinstalled Ventura (very smooth operation, no issues at all) but the situation did not change. It was as follows (but read more later on...): Bad with Ventura, OK with Sonoma from external SSD, bad with Ventura in safe mode, OK if browsing with Safari with Ventura in Recovery mode.


The curious thing is that with Ventura in standard mode I couldn't even connect to my Vodafone station (I have Vodafone at home). If I write http://vodafone.station/ Safari hangs and never connect. Needless to say this works with all other my devices, even with my iPhone SE 6 yrs old...


Now for the good news!


I guessed and guessed and I thought that my MBAir has only one feature which is different with respect to my iMac. Since I go to the Campus of the University, where I work, I have installed on my MBAir Certificates for connection to the Campus wifi net more easily. And they did work...(of course I do not have any of them on my iMac, which is stable at home). I could see them at the 802.1X area of WiFi settings.


But, guess what!, when I decided to delete the certificates (I can load them again if I wish, I thought...) my MBAir went back to a perfect situation. All issues described in my first post gone! Indeed I do remember that in the first weeks after I bought my MBAir I didn't have any issue, but in my mind I could not connect the beginning of my problems to the moment I had installed the Certificates.


Thus, some weird interactions between Certificates for my Campus WiFi network and WiFi at home.


Let's see what happens if I install the certificates again... Anyway, now I isolated the issue in a clear way.


Is there anyone who has an idea about the reason behind this esoteric issue? Anyone else?


I wrote at length about this because I hope someone else might benefit from my experience, which seemed very weird and esoteric, at some point.


Thanks

Maurizio

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User profile for user: Old Toad
Old Toad
User level: Level 10
217,920 points

May 27, 2024 10:47 AM in response to maurizio277

maurizio277 wrote:

I have one MBAir (M1) which works almost OK (with Ventura latest release but not yet Sonoma). However, when I navigate the web with Safari (no other browser installed) and through my WiFi connection (at home) pages are loaded very slowly. The blue lines starts immediately but then it hangs for a while (significant delay) and then it goes on loading the page.

Notice that at home I have other devices (iPad Pro, iPhone, iMac, two WinPCs) and none have this issue. The router has been restarted a few times but nothing is changing.

Something more interesting: with that MBAir if I try to use Ookla Speedtest I cannot make it work: after a long long delay it tells me that a socket error occurred, or there's some firewall installed or some other problem, but I get no result. Needless to say, I have no problem with all other devices.

I tried the following:

1) start MBAir in safe mode: no improvement.
2) start MBAir in recovery mode and then from there use Safari and access the Speedtest page. Then it works, very fast.
3) I have an external SSD onto which I have Sonoma. If I load Sonoma from the external SSD, rather than Ventura from the internal disk, surfing seems to be ok, and also the SpeedTest.

Now, I wonder what the best and safest move could be:

1) reinstall Ventura from Recovery mode
2) just move to Sonoma and see what happens (I am a bit uncertain about this....)


Is option 1 the first thing to try?

I would say yes. I would solve the problem before upgrading the system as the problem could get compounded with the new system.


Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac? If you have uninstall them according to the developer's instructions before reinstalling Ventura.



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Slow surfing on WiFi

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