IPhone wont charge

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IPhone wont charge

Hello, I bought an Iphone 15 pro max a month ago. And now the original charging cable is not charging the phone. When I try to charge the phone it just doesnt detect the cable even they are all original. Also I bought a dust cleaning kit for this and checked if there is any dust inside but it was all clear. At first I looked for any solutions from web and when I power off the phone and then plug the cable it was charging. But now it is not charging with this mehod too. It is a big shame that a month old high-end telephone is having this issue. How can I fix this?

Thank you for your replies.

iPhone 15 Pro Max, iOS 17

Posted on May 27, 2024 3:27 PM

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Answer 1

Axel Foley

Level 10

152,770 points

May 27, 2024 3:32 PM in response to Mertkan_firat

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

(2) If that does not help, then contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and evaluation. NOTE: Your iPhone 15 Pro Max is still under Apple’s 1YR Limited Warranty (US).

Axel F.

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IPhone wont charge

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