Unable to login on Chase Bank websitr

Log into Chase website, but is not opening up. Tried several times from my iMac. Chase app on my iPhone works but not from my iMac?

iMac 21.5″ 4K, macOS 13.6

Posted on May 28, 2024 8:10 AM

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Question marked as Top-ranking reply

Posted on May 28, 2024 10:06 AM

Try the following in order as needed:


1 - launch Safari with the Shift key held down, go to the Chase site and see if that makes any difference


2 - boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


3 replies
Question marked as Top-ranking reply

May 28, 2024 10:06 AM in response to ChaseBankLoginIssues

Try the following in order as needed:


1 - launch Safari with the Shift key held down, go to the Chase site and see if that makes any difference


2 - boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


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Unable to login on Chase Bank websitr

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