How can I fix the issue of my old ID showing up on iTunes after an update?

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Level 1

8 points

How can I fix the issue of my old ID showing up on iTunes after an update?

After a recent update, my old ID is showing up. I tried typing in my "new" ID and password but it isn't

being recognized by iTunes so I cannot update any apps. I changed my ID 3 years ago and up to this

point, it has worked without problems and none of the apps refused it. Any suggestions? Just so you know, other apps or sign-ins have been and continue to be fine with the "new" ID.

Thank you,

Maxcie

[Re-Titled by Moderator]

MacBook Air 15″, macOS 14.5

Posted on May 29, 2024 1:17 AM

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Answer 1

javaliga

Level 10

119,869 points

May 30, 2024 2:20 PM in response to maxciez

Did you change your Apple ID according to:

Change your Apple ID - Apple Support

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Answer 2

maxciez Author

Level 1

8 points

May 30, 2024 4:00 PM in response to javaliga

I did that. Perhaps, you do not understand my question or read my info closely. I wrote that I had change it three years ago and suddenly with a recent update it showed up. I think there is something amiss in the update - some flaw.

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Answer 3

javaliga

Level 10

119,869 points

May 30, 2024 6:18 PM in response to maxciez

I understood, but I don't know anything else about you or your setup.. So I started with the basics. One thing I find confusing is that starting with Catalina, Macs no longer use iTunes. You tag says you have Sonoma which uses Music (you don't have to subscribe to Apple Music). I don't know of any "recent updates" for iTunes on Macs (that is the forum you are in). Which operating system do you have?

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How can I fix the issue of my old ID showing up on iTunes after an update?

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