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Level 1

4 points

Apple ID conflict

I changed my appleId which has been recognised on iTunes but my previous ID still shows in settings and I can’t change it as it asks for the old password (Linked to the old ID)- I’m totally stumped!!

iPhone 6, iOS 11

Posted on May 12, 2020 9:41 AM

Best reply

Eric Root

Level 10

684,135 points

Posted on May 12, 2020 9:43 AM

What to do after you change your Apple ID or password - Apple Support.

Enter the Apple (iCloud) ID and click Forgot Password.

Apple ID - Manage

Apple ID – Forgot Password

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Apple ID conflict

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