Black screen with a folder on it

Is there a way to fix a MacBook Air that has a black screen with a white folder with a black? On it is there a way to fix that or do I have to get a new laptop or can I take it in and get it fixed?

MacBook Air 13″, macOS 10.12

Posted on May 29, 2024 5:24 PM

Reply
Question marked as Top-ranking reply

Posted on May 29, 2024 6:23 PM

Does your Mac's screen look like the first one in this support article?


If so, then following the directions in this article: If your Mac starts up to a question mark - Apple Support


1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Black screen with a folder on it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.