Refund sitting in Apple Pay

items purchased through Apple Pay was returned in one of the retail store and refund was executed which reflects in Apple Pay which on 16th April 2024 and yet to reflect into bank account. How long will it take to reflect. Apple can’t just eat the money isn’t it?

Posted on May 29, 2024 8:54 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 2, 2024 8:48 AM

If the original payment/purchase used Apple Cash, the refund is returned to Apple Cash. If the original payment/purchase was made using another credit or debit card, refund will be transferred there.


So, if the funds are in Apple Cash and you want to transfer the funds, please follow the steps in the Apple Support article I linked below.


Transfer money in Apple Cash to your bank account or debit card - Apple Support


5 replies
Question marked as Top-ranking reply

Jun 2, 2024 8:48 AM in response to binu14s

If the original payment/purchase used Apple Cash, the refund is returned to Apple Cash. If the original payment/purchase was made using another credit or debit card, refund will be transferred there.


So, if the funds are in Apple Cash and you want to transfer the funds, please follow the steps in the Apple Support article I linked below.


Transfer money in Apple Cash to your bank account or debit card - Apple Support


May 30, 2024 3:45 AM in response to binu14s

Apple is not a bank. It cannot receive funds from a return/refund from a merchant. Refunds are handled outside of Apple Pay. When a merchant accepts a return and refunds the transaction, funds are sent from the merchants bank to the bank that issued the card used for payment.


When you say the refund reflects in Apple Pay, where exactly are you looking?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Refund sitting in Apple Pay

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.