On signing in to my Apple ID, the devices linked to my iPhone were gone

I checked my iPhone yesterday and when I signed in to my Apple ID, the devices linked to my iPhone were gone. Not sure if the problem was related after I updated my phone to the new IOS. I signed out/in from my Apple ID but still the same, no devices list is available.


[Re-Titled by Moderator]

Posted on Jun 2, 2024 9:23 PM

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4 replies

Jun 2, 2024 9:43 PM in response to luzvi1019

luzvi1019 Said:

"Trusted devices list is not available.: I checked my iPhone yesterday and when I signed in to my Apple ID, the devices linked to my iPhone were gone. Not sure if the problem was related after I updated my phone to the new IOS. I signed out/in from my Apple ID but still the same, no devices list is available."

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Troubleshooting Trusted Device List Gone:



A. Try Manually Restarting your iPhone:

Having just updated, restart your device.

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


B. Back Up your iPhone:

IMPORTANT: Prior to installing any update whatsoever, and after it is installed, you should backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update


C. Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread.
  4. Proceed from there as necessary

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

On signing in to my Apple ID, the devices linked to my iPhone were gone

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