Displaylink Mouse lag issues - 2 external screens

I have a 2020 M1 chip MacBook Pro and an Alogic Displaylink device with two screen - one portrait and one landscape attached via HDMI, plus a bluetooth mouse - attached through the Alogic dock.


There is *very* variable mouse lag - sometimes very little and other times (this morning!) it's so bad I can barely use the laptop.


I happen to have a second, newer Macbook (work) and have none of the issues when using that device which makes me think it's laptop-related rather than the dock.


What I think it isn't:


The vertical screen - when it's unplugged, the issue persists

NordVPN - not connected often, so it isn't this, I don't think.


The variability is perplexing. This issue has plagued me for a long time and now I'm at the stage where I may just have to ditch the dock completely as it's so often unusable.

MacBook Pro 13″, macOS 14.5

Posted on Jun 4, 2024 3:07 AM

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Jun 4, 2024 4:04 AM in response to EmilyPitts

EmilyPitts wrote:

I have a 2020 M1 chip MacBook Pro and an Alogic Displaylink device with two screen - one portrait and one landscape attached via HDMI, plus a bluetooth mouse - attached through the Alogic dock.

There is *very* variable mouse lag - sometimes very little and other times (this morning!) it's so bad I can barely use the laptop.

I happen to have a second, newer Macbook (work) and have none of the issues when using that device which makes me think it's laptop-related rather than the dock.


What is the setup that you have at work?


Are you driving the monitors attached to the newer MacBook using its native hardware video support – its native USB-C (DisplayPort) or USB-C (Thunderbolt) output? A MacBook Pro based on a Pro or Max chip could drive a couple of monitors – in some cases, more – without the use of the DisplayLInk workaround.


If you're driving the monitors attached to the newer MacBook in a first-class, hardware-supported way, while you are driving the ones attached to the M1 MacBook Pro in a second-class, workaround (DisplayLink) way, then you may just have discovered the disadvantages that go with using workarounds.


Do the times of extreme mouse lag correspond to times when you are accessing external drives connected to the Alogic dock? The more things that are competing for the limited bandwidth of a USB connection, the more likely you're going to notice the symptoms of "trying to put 10 pounds of flour in a 5 pound sack."

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Displaylink Mouse lag issues - 2 external screens

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