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my Iphone X is not supporting UPI apps

few days back i have upgraded my device from iphone 8 plus to iphone X, Phonepe n Google pay worked on Iphone 8 plus model, but now Complete Iphone X not supporting any UPI.... Any Solution for it..

iPhone X, iOS 16

Posted on Jun 4, 2024 8:16 AM

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Question marked as Top-ranking reply

Posted on Jun 12, 2024 12:02 AM

yes, Apple should do something for their valuable customer. provide an update for iPhone X and other users or you are forcing customers to buy new phone.

80 replies

Oct 14, 2024 7:40 AM in response to Rajender1991

It is not expected from a trusted company like Apple. Either they could not know the changes or they are forcing customers to buy new set with higher version. Both are not expected from Apple. I hope they will come out with some solution for the users of iPhone x or lower version. Actually I am unable to use G Pay now and facing acute difficulties. If I need to buy a set now, I shall not go for Apple, that is sure.

Oct 14, 2024 7:49 AM in response to SarkarM

SarkarM wrote:

It is not expected from a trusted company like Apple. Either they could not know the changes or they are forcing customers to buy new set with higher version. Both are not expected from Apple. I hope they will come out with some solution for the users of iPhone x or lower version. Actually I am unable to use G Pay now and facing acute difficulties. If I need to buy a set now, I shall not go for Apple, that is sure.

Apple has absolutely NOTHING to do with your UPI application. Complain to the UPI app developer who is the one who has chosen to NOT support iPhones which can't be updated to iOS 17 or higher. And blaming Apple for not brining iOS 17 to a phone released in 2017, fully 7 years ago is also wrong. The fact is a phone released 7 years ago doesn't have the processing power to run iOS 17. Either don't use the app since your UPI App developer no longer supports your phone or buy a newer, more modern iPhone. It's that simple.

Oct 14, 2024 2:22 PM in response to SarkarM

It is not expected from a trusted company like Apple. Either they could not know the changes or they are forcing customers to buy new set with higher version.


You do not seem to understand that the decision was made by UPI. Apple was not involved with this in any way.


The developers at UPI could have very easily chosen to continue to support iOS 16, but instead they chose to abandon support for your phone.


Your issue is with UPI.....not Apple.


It is UPI that is forcing you to buy a new phone if you want to run their apps.

Oct 20, 2024 7:14 AM in response to rabikisku

rabikisku wrote:

Even banking UPI apps are not working on iOS 16, they need iOS 17 and new versions

That's correct. So that means if you want to use UPI Apps, which chose to no longer support any version lower than iOS 17, a decision THEY made, NOT Apple, then you need to buy a newer, more modern iPhone if you want to use these banking Apps. Again, Apple had NOTHING to do with this, if you want to complain to someone, complain to the developers of the UPI applications.

Oct 20, 2024 8:06 AM in response to rabikisku

rabikisku wrote:

Even banking UPI apps are not working on iOS 16, they need iOS 17 and new versions

That sounds right. Even if a banking app let you do non-UPI-type things on a version of iOS earlier than iOS 17, I believe UPI payments would now require iOS 17 or later.


One post I saw suggests that this is a response to a common type of UPI payment fraud, so you can "thank" the scammers who engage in UPI payment fraud for encouraging NPCI to drop support for older versions of iOS and by extension, older iPhones.

Nov 3, 2024 5:04 AM in response to Rajender1991

In my iPhone 8 Plus doesn’t work any Upi apps phonepe or Google pay so, Apple as to send request for Upi guildlines to work Upi apps on ios 16.7.10 otherwise give ios 17 update on iPhone 8 iPhone 8 Plus iPhone X then over problem will solve now iPhone XS and later runs ios 18 then give ios 17 iPhone 8 series and iPhone X I kindly request you.



Thank you

Nov 7, 2024 12:51 AM in response to Ganeshthammabathula

Ganeshthammabathula wrote:

My iPhone 8 Plus UPI apps not working update in ios 17 how is solved


For the iPhone 8 Plus, which originally ran iOS 11, iOS 16 is the end of the line.


The people in charge of the UPI payment system have mandated that you must have iOS 17 or higher to make or receive UPI payments on an iPhone. They have decided to lock out older versions of iOS – and thus, to lock out older iPhones.


This means that the only solution is to buy another phone – one that is recent enough to satisfy the requirements of NPCI and the banks.

Nov 9, 2024 5:39 AM in response to rajashekar240

rajashekar240 wrote:

hi my self Rajashekar some isuuse on upi apps can’t able to use the upi app phone pay g pay its asking an ubdate was not showing it in iPhone 8 Present version 16.7 it’s working All apple user are fasing the issue Apple company should do it need full to All the user


The people who run the UPI payment system have decided that all iPhone UPI payments must require iOS 17 or higher. For your iPhone 8 – a model that first shipped with iOS 11 – iOS 16 is the end of the line.


Apparently UPI payment fraud is an issue in India – and the UPI payment system people asked Apple and Google to add some new security feature that UPI apps could use to counter it. That feature went into iOS with iOS 17.0, and it looks like the people running the UPI system (not Apple) want to use it so much that they are willing to lock out your iPhone 8 because your iPhone 8 doesn't have it. No device validation, no UPI for you.


Basically the UPI people are telling you that if you want to make and receive UPI payments, you need a new phone.

Nov 9, 2024 8:59 AM in response to raghuveerdiyyala

raghuveerdiyyala wrote:

Why can’t that security feature be added to the older iOS make the users happy instead of blocking and making them to buy a new device

Any developer of an app can choose what iOS version they want to support. UPI has made a decision to only allow their apps to support iOS 17 and newer. That is their decision. Phones using iOS 16 are still secure and there are millions of them that are able to make secure transactions across the world. At some point UPI may even require that they are only going to support iOS 18 or newer and then to use those apps you would need a device that support iOS 18.

Nov 9, 2024 10:43 AM in response to raghuveerdiyyala

raghuveerdiyyala wrote:

We are not requesting all the fancy features right. Just one feature to support UPI


NPCI could have said "We'll use the new security feature when we can, but when we can't, we'll make do without the feature."


The feature seems to be "United Payments Interface (UPI) device validation", and part of the implementation is a Message UI method called "setUPIVerificationCodeSendCompletion." There is also a property list item, called "com.apple.developer.upi-device-validation," whose value indicates whether that validation method is available on the current device.


They didn't. They decided they would rather lock out your phone than do without the feature. They could still change their policy and allow UPI transactions on older versions of iOS that do not have the new feature, if they wanted to do so. But I bet that they won't.


Let's say that you could convince NPCI to relent. That wouldn't automatically mean that you could start making UPI payments on older iPhones. You'd need to go to the UPI payment app vendors and say, "Now that NPCI has relented, could you do the work to support older iPhones?" Same thing if you could convince Apple to back-port the feature to iOS 16. Apple does not control NPCI or UPI payment app vendors. If an app requires a minimum of iOS 17 now, you would need to convince the app vendor to release a new version with a lower requirement.


As a practical matter, when was the last time you ever seen any app developer decrease the minimum version of iOS required to run their app?

Nov 12, 2024 8:37 AM in response to aykul

I can't use upi because of my device is iPhone X


That is correct.


You can thank UPI for making a decision that they will no longer support your iPhone X and they are forcing you to buy a new phone if you want to use their app.


Your iPhone X was working fine with UPI before they decided to drop support of your phone. UPI made the changes. Apple was not involved with this at all.



my Iphone X is not supporting UPI apps

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