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my Iphone X is not supporting UPI apps

few days back i have upgraded my device from iphone 8 plus to iphone X, Phonepe n Google pay worked on Iphone 8 plus model, but now Complete Iphone X not supporting any UPI.... Any Solution for it..

iPhone X, iOS 16

Posted on Jun 4, 2024 8:16 AM

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Question marked as Top-ranking reply

Posted on Jun 12, 2024 12:02 AM

yes, Apple should do something for their valuable customer. provide an update for iPhone X and other users or you are forcing customers to buy new phone.

80 replies

Oct 30, 2024 5:40 AM in response to yami55

yami55 wrote:

How toh use phonepay in iPhone X


If you are talking about making or receiving UPI payments on an iPhone X, you don't.

  • The people who set the rules for UPI decided that UPI payment apps must require iOS 17 or higher.
  • The iPhone X, which originally ran iOS 11.0.1, cannot run iOS 17 or higher.
  • Q.E.D., to make or receive UPI payments on an iPhone, you will need to get a newer iPhone.


If you are talking about the PhonePe app, the app itself only requires iOS 14, but you cannot use it for UPI unless you are running iOS 17 or higher. Presumably this app offers both UPI functions (which require iOS 17 or higher – as per UPI system rules) and non-UPI functions (for which such restrictions might not exist).


PhonePE is not working on my iPhone - Apple Community

Nov 3, 2024 5:22 AM in response to Devanth12

Devanth12 wrote:

In my iPhone 8 Plus doesn’t work any Upi apps phonepe or Google pay so, Apple as to send request for Upi guildlines to work Upi apps on ios 16.7.10 otherwise give ios 17 update on iPhone 8 iPhone 8 Plus iPhone X then over problem will solve now iPhone XS and later runs ios 18 then give ios 17 iPhone 8 series and iPhone X I kindly request you.


You are not speaking to Apple here.


Apple does not have to "to send request for Upi guildlines to work Upi apps on iOS 16.7.10". If you want to send a request to NPCI (National Payment Corporations of India), send it yourself.


Apple also doesn't have to "give ios 17 iPhone 8 series and iPhone X." For those iPhones, iOS 16 is the end of the line, and this will not change just because NPCI has abandoned iOS 16 users.

Oct 30, 2024 5:52 AM in response to Servant of Cats

Servant of Cats wrote:

PhonePE is not working on my iPhone - Apple Community


The error message shown in that thread is pretty clear. (Emphasis mine)


"Unable to Proceed


As per UPI guidelines, your iOS version should be 17.0 or higher to continue using UPI …"


With some apps that only handle UPI payments, the app developer might set the minimum iOS version to 17.0 – and then you would be unable to even download the latest version of the app to an older phone. Either way, it is UPI guidelines that are locking out iPhones that cannot update as far as iOS 17.

Sep 8, 2024 8:47 AM in response to biri48

biri48 wrote:

apple teams please do something fast for iPhone x upi problem launch update fast please I request and all who have this phone need too

You ARE NOT writing Apple here. This is a user to user only forum. Who you should be writing is your banking institution. Apple had NOTHING to do with their decision to not support phones which aren't capable of running iOS 17. Apple doesn't own them or have any control over which iOS versions they are willing to support. Complain to them. There is NOTHING Apple can do to help you. If you are hoping Apple will magically permit iPhones which can't run iOS 17 to be able to update to that version, it's simply NOT going to happen. Phones which can't support iOS 17 can't because they lack the hardware required to be updated that high.

Sep 8, 2024 8:47 AM in response to biri48

There is nothing for Apple to do.

UPI is not owned or controlled by Apple.

UPI made the decision to not support older versions of iOS.


Also, this is a user to user support forum.

Apple is not here and doesn’t read or respond to any posts here, especially when it has nothing to do with them.


Stop wasting your time posting here and go bother UPI about their decision to stop providing you service.

Oct 8, 2024 3:42 AM in response to tubai16

tubai16 wrote:

My iPhone X not support upi app


UPI apps no longer support the iPhone X. It appears that NPCI mandated that all UPI payment apps require iOS 17 or higher – perhaps because they wanted to take advantage of a new feature that would help them crack down on UPI payment fraud – so much that they were willing to cut off service to people with older phones.


You cannot update an iPhone X to iOS 17. If you want to continue to use UPI payment apps, you will need a newer phone.

my Iphone X is not supporting UPI apps

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