Scam windows locked due to manual activity

My Mac is locked up a voice says same over and over pls call our support. Access to this PC has been blocked for security reasons. Do not turn your computer off. I turned it off but same shows up

Posted on Jun 4, 2024 10:57 AM

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Question marked as Top-ranking reply

Posted on Jun 4, 2024 11:28 AM

Only Criminals [attempt to] Lock your computer, to scare you into compliance.

NEVER respond to the BOGUS phone numbers provided by those criminals.


to get free, use entries in order from this list. You can stop when relief is obtained:


close the Browser window

Quit the Browser

Force Quit the Browser ...Command-Option-Escape to get force-quit window

Restart your computer

emergency uncontrolled Power-Down your computer with the Power button for 10 seconds


when Recovering:


holding shift will avoid loading previously-opened items


3 replies
Question marked as Top-ranking reply

Jun 4, 2024 11:28 AM in response to Beege100

Only Criminals [attempt to] Lock your computer, to scare you into compliance.

NEVER respond to the BOGUS phone numbers provided by those criminals.


to get free, use entries in order from this list. You can stop when relief is obtained:


close the Browser window

Quit the Browser

Force Quit the Browser ...Command-Option-Escape to get force-quit window

Restart your computer

emergency uncontrolled Power-Down your computer with the Power button for 10 seconds


when Recovering:


holding shift will avoid loading previously-opened items


Jun 4, 2024 11:23 AM in response to Beege100

This is a scam trying to gain access to your Mac.

see > Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


What web browser are you using....?

If you are using Safari, restart in Safe Mode and clear your Safari web site history.

If not, Force Quit the web browser and follow that web browsers directions for clearing the web site history.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Scam windows locked due to manual activity

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