Hello, I deleted apple ID on my Iphone, i cant find the receipt of purchase because i moved from one continent to another. so i cant request support from apple to clear/reset my device for another apple ID. Is there no other way around this?
[Re-Titled by Moderator]
iPhone XR
Probably not, unless it isn't too late to request your ID be reinstated. Read --> https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof. Apple may typically require the original receipt* issued by Apple or an Apple Authorized Reseller.
From: How to delete your Apple ID account - Apple Support
"What happens if I change my mind after I have requested that my account be deleted?
While your request is being processed, you can contact Apple Support [using this link --> Contact Apple for support and service - Apple Support ] with the unique alphanumeric access code you received, and we’ll help you cancel your request. After your account is deleted, Apple can't cancel the request, reopen your account, or restore your data."
Probably not, unless it isn't too late to request your ID be reinstated. Read --> https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof. Apple may typically require the original receipt* issued by Apple or an Apple Authorized Reseller.
From: How to delete your Apple ID account - Apple Support
"What happens if I change my mind after I have requested that my account be deleted?
While your request is being processed, you can contact Apple Support [using this link --> Contact Apple for support and service - Apple Support ] with the unique alphanumeric access code you received, and we’ll help you cancel your request. After your account is deleted, Apple can't cancel the request, reopen your account, or restore your data."
Deleting an Apple ID should not be taken lightly and when it is done you must follow all of the requirements. The one that was not done is stated here:
You're talking to somebody who still has a receipt for a set of $1.50 nail clippers I bought in 1986 that said they had a lifetime warranty and should they ever fail you can bet I will send them back! ;-) For electronics I keep receipts with my important papers such as my passport until I no longer own the item.
That aside, you're also seeing the result of increased fraud and theft. Many iPhones used to get stolen and were easy to reset by thieves. Then Apple introduced Activation Lock with no official resetting policy. You might have been able to get it done in a store at the discretion of the manager. The manager could do it if they felt you were telling the truth and not just making up a story, or if they hadn't had their morning coffee yet they could just say no regardless of any proof you might have. To make things fair but also standardized Apple made resetting official, online only (no depending upon the mood of a store manager), and formalized. It works both ways and unfortunately the current system works against you.
Giftforapple wrote:
We are human beings and we make mistakes, apple should not be too rigid for the sake of the genuine phone owners like me.
Uh, not to be unfair but you addressed the crux of the issue which is are you really the true owner? That's what Apple has to determine in these cases and they have two criteria. As I just proposed, if you have a way of determining that in a way that is not susceptible to fraud then send it as feedback.
Oh i just saw the end of your message. It’s too late then. Thank you.
but honestly this is not fair at all from apple. People should be given other options. Documents get missing, people move from place to place for different reasons, houses get caught up in fire, an iPhone purchase receipt is not something one would worry about in certain situations. a lot happens. Why just stick to one rule and no way around it. This makes me feel terrible at the moment
Nice to know that you got good records. But it still doesn’t take away the fact that these things can get missing due to so many factors. So many people running from troubled countries to net of safety, even their documents will not come first before their safety. Apple should find alternative means to these kind of issues. Nothing should be cast on stone. One constant thing in life is change, as far as i am concerned especially as i am a victim of change as a result of the aforementioned, i am not happy with this. It simply means i should go and bin my phone because an iphone without an ID is useless. Let apple be fair!
Thank you. I saw this and totally misunderstood it. I went on to sign out of all the apps on my phone because i felt the apps were downloaded with my ID. And apple knowing the grave consequences of such action, they should notify finally before the ID is permanently deleted. There was no such thing. They said deleting takes 7 days, and i ignorantly waited 7 days only to try erasing my iphone and get stucked
Giftforapple wrote:
We are human beings and we make mistakes, apple should not be too rigid for the sake of the genuine phone owners like me.
Apple has no idea you are the genuine owner, that is why you would keep your receipt. They are not like other companies that save every detail about your life and leave it up to you to manage your personal information.
I mistakenly delete my apple id and erase my iphone due to storage full and now i don't know how to setup activation lock and also my apple id has been disabled i don't know what to do now i need help please
Thank you. Please how do i request for ID to be reinstated?
We are human beings and we make mistakes, apple should not be too rigid for the sake of the genuine phone owners like me.
You can tell Apple how you feel, in particular if you have an actual solution that you think might work better to track device ownership.
Product Feedback - Apple
How can I remove activation lock from my iPhone XR?
