Outgoing iPhone calls forwarded to scam artists- what is going on
I am concerned that somehow a malign actor has gained the power to redirect some outgoing calls on my father's iPhone. I don't know how he could get help with this.
My father has an iPhone SE 2nd generation using iOS 17.5.1.
Recently, he had two instances of his outgoing call to a travel vendor (one time Marriott, one time Avis) redirected to persons with a highly difficult-to-understand accent, who did not sound like they really worked for Marriott or Avis. In each instance, he was quoted very high prices for a hotel reservation and a car reservation, respectively.
In one case my father proceeded to make a reservation with what he though was Marriott, at a high price, and Well Fargo declined the transaction and named the vendor as a specific
In the second instance, when dialing what he thought was Avis, he got again someone who seemed to be posing as Avis, again with heavy accent and extremely high price. My father hung up.
Dialing both the same phone numbers from a home landline resulted in no trouble at all and he reached what he thought were really the appropriate vendors.
How could any diagnosis be done. Would the mobile phone vendor be able to diagnose this?
[Edited by Moderator]
iPhone SE (2nd generation)
