Can't share screen on a facetime

I am not able to share my screen on FaceTime on my Mac. This started happening a few months ago, and now I am very annoyed with the problem. It starts when I first share my screen on a call, and after the call ends, the screen icon is still there, and "Stop sharing" does nothing. After restarting the mac the problem fixs but only once and after that it's the same. Also, this stops me from receiving any calls. I don't get the call notification, and after the call ends, I just see it in the missed calls.


Can someone tell me how to fix this problem?

MacBook Air 13″, macOS 14.5

Posted on Jun 9, 2024 2:50 AM

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2 replies

Jun 9, 2024 2:53 AM in response to gautamxyadav

Try and boot the Mac in the safe mode to see if the issues persist. If the issues persist in the safe mode, they're caused by an external piece of software, you might want to evaluate the software installed to your Mac


Start up your Mac with Apple silicon in safe mode

  1. On your Mac, choose Apple menu  > Shut Down.
  2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
  3. Press and hold the power button on your Mac until “Loading startup options” appears.
  4. Select a volume.
  5. Press and hold the Shift key, then click Continue in Safe Mode.
  6. The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.


Start up your Intel-based Mac in safe mode

  1. Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
  2. Log in to your Mac.
  3. You might be asked to log in again.
  4. On either the first or second login window, you should see “Safe Boot” in the menu bar.


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Can't share screen on a facetime

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