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What to do when my Apple ID is locked or disabled?

I can’t log in any more in my account because it has been locked and I can’t reset my password to log in back, I can’t download any apps from App Store or I can’t log out and create a new one, so what should I do?


[Re-Titled By Moderator]

iPhone 14 Plus, iOS 17

Posted on Jun 9, 2024 7:55 AM

Reply
5 replies

Jun 9, 2024 7:57 AM in response to EzraKassahun

If your Apple ID is locked or disabled

If you or someone else enters your password or other account information incorrectly too many times, learn how to regain access to your account. 

If your account has been disabled for security reasons

If you see one of the following messages, your Apple ID automatically locked to protect your security and you can't sign in to any Apple services:

  • “This Apple ID has been disabled for security reasons”
  • "You can't sign in because your account was disabled for security reasons"
  • "This Apple ID has been locked for security reasons"

You need to reset your password to regain access. Learn how to reset your password

If your account has been disabled in the App Store and iTunes Store

If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help. 


What to do when my Apple ID is locked or disabled?

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