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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I can’t log in any more in my account because it has been locked and I can’t reset my password to log in back, I can’t download any apps from App Store or I can’t log out and create a new one, so what should I do?
[Re-Titled By Moderator]
iPhone 14 Plus, iOS 17
If your Apple ID is locked or disabled
If you or someone else enters your password or other account information incorrectly too many times, learn how to regain access to your account.
If your account has been disabled for security reasons
If you see one of the following messages, your Apple ID automatically locked to protect your security and you can't sign in to any Apple services:
You need to reset your password to regain access. Learn how to reset your password.
If your account has been disabled in the App Store and iTunes Store
If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help.
As the message indicates, you have 19 and a half hours before you will be able to reset your password.
We are users......just like you. We cannot reset your account. Only Apple can do this.
What was the result when you contacted Customer Support at Apple?
It’s 19 minutes not hours but it’s still doesn’t let me to reset my password.
what I have to do to reset my passwords?
What to do when my Apple ID is locked or disabled?
