I spilled coffee on my MacBook Air and wondering if Apple will clean it for free.

I recently spilled coffee on my keyboard and I cleaned it the best I could (some coffee got under some keys too). My MacBook seems to be working fine but some keys are sticking and I made an appointment at the Apple Store so hopefully it can be cleaned. I just want to make sure, will this be something Apple can clean with no charge? Or is it something that can add up if they need to take the keys off to clean under?

Posted on Jun 9, 2024 9:39 AM

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Posted on Jun 9, 2024 10:49 AM

There may be more involved than just cleaning the Mac's keyboard. If that coffee spill entered into the laptop, especially if you use cream/suger/etc., that spill may have evaporated, but it could leave conductive residue behind which can potentially further damage the laptop.


AFAIK, Apple does not provide "cleaning" service for their devices. They leave that up to us. However, in this case, I highly suggest that you make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options at no cost to you.


Any potential repair costs will depend on, whether or not, you added an AppleCare+ plan when you purchased this laptop.

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Question marked as Top-ranking reply

Jun 9, 2024 10:49 AM in response to aja104

There may be more involved than just cleaning the Mac's keyboard. If that coffee spill entered into the laptop, especially if you use cream/suger/etc., that spill may have evaporated, but it could leave conductive residue behind which can potentially further damage the laptop.


AFAIK, Apple does not provide "cleaning" service for their devices. They leave that up to us. However, in this case, I highly suggest that you make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options at no cost to you.


Any potential repair costs will depend on, whether or not, you added an AppleCare+ plan when you purchased this laptop.

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I spilled coffee on my MacBook Air and wondering if Apple will clean it for free.

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