Update payment method

I am trying to download an app for work. It keeps saying I have to verify/update payment method. My card is on there and I don’t have any outstanding bills. I don’t know why else to do

iPhone 8, iOS 13

Posted on Jun 11, 2024 6:12 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2024 7:58 PM

Check this resource about what to do if your payment method is declined in the App Store or iTunes Store. Click here --> If your payment method is declined in the App Store or iTunes Store - Apple Support

- Apple is simply checking with your financial institution if the payment method is valid and receiving a negative, or no, response. Make sure the name and address are entered exactly as it appears on your financial institution bills and that the 3 digit CVV is correct. Check with your financial institution about the status of your card. I don't know that there is anything Apple can do about this if the issue is a bad response from your bank.



2 replies
Question marked as Top-ranking reply

Jun 11, 2024 7:58 PM in response to Hduxhbdjs

Check this resource about what to do if your payment method is declined in the App Store or iTunes Store. Click here --> If your payment method is declined in the App Store or iTunes Store - Apple Support

- Apple is simply checking with your financial institution if the payment method is valid and receiving a negative, or no, response. Make sure the name and address are entered exactly as it appears on your financial institution bills and that the 3 digit CVV is correct. Check with your financial institution about the status of your card. I don't know that there is anything Apple can do about this if the issue is a bad response from your bank.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Update payment method

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.