Update payment method
I am trying to download an app for work. It keeps saying I have to verify/update payment method. My card is on there and I don’t have any outstanding bills. I don’t know why else to do
iPhone 8, iOS 13
I am trying to download an app for work. It keeps saying I have to verify/update payment method. My card is on there and I don’t have any outstanding bills. I don’t know why else to do
iPhone 8, iOS 13
Check this resource about what to do if your payment method is declined in the App Store or iTunes Store. Click here --> If your payment method is declined in the App Store or iTunes Store - Apple Support
- Apple is simply checking with your financial institution if the payment method is valid and receiving a negative, or no, response. Make sure the name and address are entered exactly as it appears on your financial institution bills and that the 3 digit CVV is correct. Check with your financial institution about the status of your card. I don't know that there is anything Apple can do about this if the issue is a bad response from your bank.
Check this resource about what to do if your payment method is declined in the App Store or iTunes Store. Click here --> If your payment method is declined in the App Store or iTunes Store - Apple Support
- Apple is simply checking with your financial institution if the payment method is valid and receiving a negative, or no, response. Make sure the name and address are entered exactly as it appears on your financial institution bills and that the 3 digit CVV is correct. Check with your financial institution about the status of your card. I don't know that there is anything Apple can do about this if the issue is a bad response from your bank.
Contact Apple directly. There is a problem with the payment information that we have no way to resolve here.
Update payment method