iPad Pro M4 13" Display Issue

My recently bought iPad Pro M4 has a display problem right after I unboxed it. Whenever I try to put it to sleep, it shuts off immediately. I tried resetting it but ended up having an error in orientation, my screen changes into sideways once I attempt to change it. Even the touch touches the same thing. Please help T-T.

iPad Pro, iPadOS 17

Posted on Jun 12, 2024 7:58 AM

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Question marked as Top-ranking reply

Posted on Jun 12, 2024 9:24 AM

Since your iPad is covered by warranty, I suggest that you contact Apple Support directly, using this link:--> Contact Apple for support and service (they have tools to diagnose the device remotely), or make an appointment (*) and have your iPad inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Jun 12, 2024 9:24 AM in response to HarryOSX

Since your iPad is covered by warranty, I suggest that you contact Apple Support directly, using this link:--> Contact Apple for support and service (they have tools to diagnose the device remotely), or make an appointment (*) and have your iPad inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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iPad Pro M4 13" Display Issue

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