Water Damaged Screen- Backup Photos?

Hello, yesterday I dropped phone in maybe 2 in of water for maybe 20 seconds. The phone was fine and showed no sign of damage. The screen worked fine and everything. I wake up and my phone has a completely black screen . The phone is still responsive though, I can receive calls and texts on the phone, the screen is just black.


I had some very important photos on this phone that weren’t backed up by iCloud. I’m wondering since the phone is still responsive, is there a way to back up my photos onto a spare phone I have? The screen is just black.

Posted on Jun 12, 2024 9:15 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2024 11:54 AM

Replace the screen. Is it an LCD? The backlight might be broken. Try to shine a flashlight through the screen in a dark room. See if it shows an image. If it does, try the touchscreen. If both work, you can back up the photos using the flashlight as a temporary backlight.

4 replies

Jul 2, 2024 12:24 PM in response to KrisBerry2

There are many ways to do this. Owsn's suggestion is a good one if the backlight is out.


Have you ever connected your iPhone to a Mac computer or a Windows computer running the latest version of iTunes? This is one solution to back it up to the Photos app on a Mac computer. This will be hard if you've never linked the devices before because you have to tap on 'Trust' on your phone to allow the connection. If the backlight is out, and the digitizer is still operational, then this is still possible to do with a flashlight as Owsn has suggested.


Are you sure that the photos weren't backed up? Have you logged onto iCloud on a web browser to check?


Have you backed up your iPhone to iCloud recently? Could that backup possibly contain those photos and you could just restore your old iPhone from that backup?


If you can unlock your iPhone even with the screen broken, you could try a data recovery tool.


All that being said, the easiest solution is just to replace the screen. Not sure what model you have but replacement screens are fairly inexpensive on Amazon. Just be sure to do some research on that particular screen to ensure that there aren't any components that may be incompatible. Apple doesn't make it easy for us to be able to repair our own devices.


Hope this helps, cheers!





This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Water Damaged Screen- Backup Photos?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.