How can I fix my mouse not moving on my iMac?

Called apple support & got to the screen with a globe wifi bars drop down menu & my mouse is not moving


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Posted on Jun 13, 2024 11:46 PM

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Posted on Jun 14, 2024 1:57 AM

If you're in the recovery menu chances are high that you cannot use a wireless mouse. Use a wired mouse to navigate the macOS recovery menu instead

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How can I fix my mouse not moving on my iMac?

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