I am unable to redeem my Apple Gift Card

I want to know what can I do.i bought a apple gift card and am trying to redeem so I use it.and it doesn't work. Can I get my money back and it into my bank account.please I would like to know


[Re-Titled by Moderator]

Posted on Jun 14, 2024 1:14 PM

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Question marked as Top-ranking reply

Posted on Jun 14, 2024 1:25 PM

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support


If you receive a request for payment using Apple Gift Cards, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


You may also report the scam to the FTC Complaint Assistant.

6 replies
Question marked as Top-ranking reply

Jun 14, 2024 1:25 PM in response to Stevenscotamc25

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support


If you receive a request for payment using Apple Gift Cards, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


You may also report the scam to the FTC Complaint Assistant.

Jun 16, 2024 11:24 AM in response to Stevenscotamc25

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support


If you receive a request for payment using Apple Gift Cards, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


You may also report the scam to the FTC Complaint Assistant.

Jun 14, 2024 1:54 PM in response to Stevenscotamc25

That’s because you didn’t click on the links to support articles that explain what to do. No one here can provide you the exact answer you want. Only Apple Support can assist you and they are not here.


Either the support articles I linked to or the article with phone numbers to contact official Apple Support will resolve your issue.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am unable to redeem my Apple Gift Card

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